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If you seem stuck on the same page, clear your web browser’s cookies, then log-in again.

In Chrome

1 – On your computer, open Chrome.

2 – At the top right, click More (beside this is a stack of three dots).

3 – Click More tools > Clear browsing data.

4 – At the top, choose a time range. To delete everything, select All time.

5 – Next to “Cookies and other site data” and “Cached images and files,” check the boxes.

6 – Click Clear data.

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